Exceptions

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Exceptions

 

In this topic you can find useful information about the PDFBUNDLE exceptions.

If you receive an exception message, check its number at the leftmost e seek here what it means.

 

Exceptions

 

E001

 ...

E016

(Reserved)

E017

Exception during the selection of a certificate in the Windows Certificate storage.

 

Please check:

 

whether the digital certificate really still exists in Windows (user CertMgr and llok PERSONAL folder);

whether the digital certificate is still valid by date;

whether some Windows rule may be blocking the operation.

 

Please, report the additional message to support@pdfbundle.com if the problem persists.

E018

E019

Exception during the SIGN routine of a file.

Check the "LOG.txt" and "VOL-ERROR.txt" files within the folder \PDFBUNDLE\LOG for details.

Also, report the additional message to support@pdfbundle.com if the problem persists.

E020

E021

Exception during the PREVIEW (TEST) routine of the SIGN function.

Check the "LOG.txt" and "VOL-ERROR.txt" files within the folder \PDFBUNDLE\LOG for details.

Also, report the additional message to support@pdfbundle.com if the problem persists.

E022

Exception during the selection of a certificate in disk.

 

Please check:

 

whether the digital certificate really exists in disk;

whether the digital certificate is still valid by date;

 

Please, report the additional message to support@pdfbundle.com if the problem persists.

E023

Exception during the custom LOGO image load.

 

Please check:

 

whether the image really exists in disk;

whether the user is "read enabled" to load this file;

whether the folder is not blocked to access by rule or user permission.

 

Please, report the additional message to support@pdfbundle.com if the problem persists.

E024

Exception in the local database file, because its HASH does not match. Probably, this file is corrupted.

Please, report the additional message to support@pdfbundle.com if the problem persists.

E025

Exception raised during the read and HASH of local database. Probably, this file is corrupted or low-level routines are blocked by some Windows rule.

Report the additional message to support@pdfbundle.com if the problem persists.

E026

Exception raised during internal encryption operation.

Check the "LOG.txt" and "VOL-ERROR.txt" files within the folder \PDFBUNDLE\LOG for details.

Report the additional message to support@pdfbundle.com if the problem persists.

E027

 ...

E050

Internal exceptions. Check the "LOG.txt" and "VOL-ERROR.txt" files within the folder \PDFBUNDLE\LOG for details.

Report them to support@pdfbundle.com if the problem persists.

E051

Exception during the AES_CBC byte encryption of a SETTINGS file. Check whether:

 

the disk is full;

the file location is on the network and is offline;

the file already exists and is locked or read-only;

anti-virus is blocking the operation.

 

Report the additional message to support@pdfbundle.com if the problem persists.

E052

Exception during the AES_CBC byte decryption of a SETTINGS file. Check whether:

 

the disk is full;

the file location is on the network and is offline;

the file already exists and is locked or read-only;

anti-virus is blocking the operation.

 

Report the additional message to support@pdfbundle.com if the problem persists.

E053

The SETTINGS file cannot be decrypted due to a problem related to its keyword or RAM. Please, check whether:

 

RAM or HEAP MEMORY is full;

the disk is full;

the file location is on the network and is offline;

the file already exists and is locked or read-only;

anti-virus is blocking the operation;

file is corrupted (disk or sector error).

 

Report the additional message to support@pdfbundle.com if the problem persists.

E054

Internal OBAKE algorithm error during some encryption operation. It may be caused by:

 

RAM or HEAP MEMORY is full;

the disk is full;

the file location is on the network and is offline;

the file already exists and is locked or read-only;

anti-virus blocking the operation;

file is corrupted (disk or sector error).

 

Report the additional message to support@pdfbundle.com if the problem persists.

E055

E056

E057

E058

E059

E060

Internal OBAKE algorithm exceptionr during some decryption operation. It may be caused by:

if RAM or HEAP MEMORY is full;

the disk is full;

if the file location is on the network and is offline;

whether the file already exists and is locked or read-only;

anti-virus might be blocking the operation;

file is corrupted (disk or sector error).

 

Report the additional message to support@pdfbundle.com if the problem persists.

E061

Exception during the selection of a certificate in disk.

 

Please check:

 

whether the digital certificate really exists in disk;

whether the digital certificate is still valid by date;

 

Report the additional message to support@pdfbundle.com if the problem persists

E062

Exception during the typing of a password or keyword.

Report the additional message to support@pdfbundle.com if the problem persists.

E063

Exception during the complex XOR operation.

Report the additional message to support@pdfbundle.com if the problem persists.

E064

Exception during the multithreaded display of the percent status during an execution of a bundle.

It may be caused for lack of access to files or an anti-virus false positive. Try to disable anti-virus and run again.

Report the additional message to support@pdfbundle.com if the problem persists.

E065

Exception during the upgrade of SETTINGS after a version update. It may occur due to some Windows security rules.

Report the additional message to support@pdfbundle.com if the problem persists.

E066

Exception during the multithreaded display of a message.

Report the additional message to support@pdfbundle.com and the operation you are performing, if the problem persists.

E067

Exception during the read of the METADATA file, type CSV.

Report the additional message to support@pdfbundle.com, if the problem persists.

E068

Exception during the read of the METADATA file, type XLS/XLSX.

Report the additional message to support@pdfbundle.com, if the problem persists.

E069

Exception during the search of instances of PDFBUNDLE that might be running. It may occur due to some Windows security rules.

Report the additional message to support@pdfbundle.com if the problem persists.

E070

There was impossible to create a temp folder to open a file.

Report the additional message to support@pdfbundle.com if the problem persists.

E071

Certificate is corrupted - aborting the IMPORT procedure. Try to import/write again your certificate into your computer.

E072

(INTERNAL)

Report the additional message to support@pdfbundle.com if the problem persists.

E073

Inconsistency with your Access Password, which may indicate an attempt of invasion via Configuration File.

Report this situation to support@pdfbundle.com if the problem persists.

E074

There was impossible to access data by that workstation to verify license or other required data.

Report this situation to support@pdfbundle.com if the problem persists.

E075

No network connection available and it is required for the authorized operation and billing the service.

E076

There was impossible to decode the SQL key.

Report this situation to support@pdfbundle.com if the problem persists.

E077

There was not possible to include information into accounting database.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access our servers;

your disk is not full.

 

Report this situation to support@pdfbundle.com if the problem persists.

E078

The SQL connection returns error. The program functions will be disabled.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access our servers;

your disk is not full.

 

Report this situation to support@pdfbundle.com if the problem persists.

E079

File exception while decrypting.

 

Is the secret-key correct?

Is your disk full?

Is your anti-virus blocking the access to the file?

 

Report the additional message to support@pdfbundle.com if the problem persists.

E080

The selected Certificate was not found in you system or the CRL cannot be verified.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access internet;

you have permission to access the Windows Certificate Repository;

your certificate is still valid (expiration date).

 

Report this situation to support@pdfbundle.com if the problem persists.

E081

You did not indicate a valid certificate to this operation.

Press the Certificate button (the top-left button in this form) and select the certificate which should sign this document.

If there is no Certificate being shown, access the SETUP - CERTIFICATES and get a valid certificate from your Windows.

E082

Your copy MUST be licensed for each computer before be eligible to accounting service.

Send an e-mail with the file 'PDFBUNDLE.TXT' (within the DOCUMENTS folder), your FULL NAME and your company's full details (name, address, etc.) to support@pdfbundle.com to obtain your license.

E083

The Google-Authenticator data is corrupted or is not the same as this PDFBUNDLE installation.

Report this situation to support@pdfbundle.com if the problem persists.

E084

There was not possible to establish the PDF Conformance of this document.

Check the "LOG.txt" and "VOL-ERROR.txt" files within the folder \PDFBUNDLE\LOG for details.

Report this situation to support@pdfbundle.com if the problem persists.

E085

This certificate does not appear to be owned by you or, it has no private-key.

Report this situation to support@pdfbundle.com if the problem persists.

E086

This function is disabled - utilize the Digital Certificate option.

E087

Error during the Authentication Code generation.

Report any additional message to support@pdfbundle.com if the problem persists.

E088

There is no password-file set. You can correct this accessing the PROTECT tab, unchecking and reselecting the INDIVIDUAL PASSWORD option.

It will force PDFBUNDLE to read and check the file again.

Report this situation to support@pdfbundle.com if the problem persists.

E089

There was an error during that SAVE operation.

Report the additional message to support@pdfbundle.com if the problem persists.

E090

There was an error during that LOAD operation.

Report the additional message to support@pdfbundle.com if the problem persists.

E091

There was an exception during the initial configuration of this module.

Report the additional message to support@pdfbundle.com if the problem persists.

E092

Cannot update the local SQL database.

Report this situation to support@pdfbundle.com if the problem persists.

E093

The files and/or folder utilized in this processing were deleted.

Restore the files/folders as set in the IN/OUT location, or change these information in the settings page (PROCESS - SETUP).

Report this situation to support@pdfbundle.com if the problem persists.

E094

It is not possible to grant your access to this functionality.

Report this situation to support@pdfbundle.com if the problem persists.

E095

There was not possible to write the record into our database.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access our servers;

your disk is not full.

 

Report this situation to support@pdfbundle.com if the problem persists.

E096

This certificate does not contain a private-key or it was impossible to get it.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access internet;

you have permission to access the Windows Certificate Repository;

your certificate is still valid (expiration date).

 

Report this situation to support@pdfbundle.com if the problem persists.

E097

There was not possible to write the license data file.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access our servers;

your disk is not full;

you have permission to write files in your local disk;

anti-virus is blocking this operation.

 

Report this situation to support@pdfbundle.com if the problem persists.

E098

Exception during this file operation.

Report the additional message to support@pdfbundle.com if the problem persists.

E099

Your certificate is invalid.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access internet;

you have permission to access the Windows Certificate Repository;

your certificate is still valid (expiration date).

 

Report this situation to support@pdfbundle.com if the problem persists.

E100

This license is blocked by PDFBUNDLE team.

Report the additional message to support@pdfbundle.com if the problem persists.

E101

Exception while reading the REASON file.

Report the additional message to support@pdfbundle.com if the problem persists.

E102

Exception while configuring the REASON file.

Report the additional message to support@pdfbundle.com if the problem persists.

E103

Error during the loading of the PDF/A types.

Report the additional message to support@pdfbundle.com if the problem persists.

E104

There was found a file with a duplicated name.

It means that one file has the same filename of other already read.

Check the informed name in this exception message.

E105

The utilization of routines like EXPIRATION-DATE is not allowed on PDF/A documents.

PDF/A is a very restricted format and some features cannot be present in files.

E106

There was a problem getting the METADATA file.

Report any additional message to support@pdfbundle.com if the problem persists.

E107

METADATA file was not found in the local defined in that schema.

 

Please check wheter:

the file really exists in disk;

you have permission to read it;

if located in the network, check if it is available.

 

A workaround may be change the location-setting in PDFBUNDLE. To perform it, uncheck and reselect the METATA option. It will force PDFBUNDLE to read again the file.

 

Report this situation to support@pdfbundle.com if the problem persists.

E108

There was not possible to initiallize SQL service.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access our servers;

your disk is not full.

 

A workaround may be uninstall and reinstall PDFBUNDLE package. You do not need to delete the PDFBUNDLE folder.

 

Report this situation to support@pdfbundle.com if the problem persists.

E109

A internet connection is required for the service accountability.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access internet;

you have permission to access internet;

anti-virus is not blocking the program or its access to WAN.

 

Report this situation to support@pdfbundle.com if the problem persists.

E110

PDFBUNDLE has failed to get license confirmation from our website.

 

Check whether:

your internet connection is established and active;

your firewall is not blocking PDFBUNDLE for access internet;

you have permission to access internet;

anti-virus is not blocking the program or its access to WAN.

 

Report this situation to support@pdfbundle.com if the problem persists.